RailSys^®

Web-based system solution for online selling of timetable paths and the management of infrastructure utilisation.

Train paths are nowadays competitively promoted for achieving a high level of infrastructure utilization and to increase the revenue. The entire sales process can be performed through web interface with RailSys CRM, including the request for a path, the planning, offer and booking.

Time consuming communication by fax, phone or letter is avoided. All customer requests are bundled through the web interface. The software embedded control routines ensure the correct performance of the sales process which avoids any ambiguity. The computerized sales process with RailSys CRM requires the sequential provision of all required data and information. The portal access is not public and can be individually enabled for the clients. All activities during the sales process are recorded for the documentation of the final provision of a train path. The operators of the train path providing company are automatically informed by email about status changes of any request. The operator can check the availability of a train path for the required time either automatically or manually with RailSys 8.0 Classic or RailSys 8.0 Enterprise. The entire user friendly RailSys functionality supports the identification of the train paths. Any discrepancies between the client's request and the available train path are transmitted to the client through RailSys CRM. The train path request can then be accepted or cancelled.

• Registration of client
• Demand of client
• Confirmation
• Slot planning
• Offer to client
• Booking